B2B Sales · Toronto

Sales built on understanding the buyer.

I'm Zaafir, a B2B sales professional with a psychology background and experience in Toronto and Singapore. I've closed clients through cold outreach, managed a 40+ founder pipeline in HubSpot, and I use data to understand how buyers actually decide.


About Me

Psychology meets the pipeline.

I studied psychology at the University of Waterloo, and it shapes how I sell. Buyers rarely decide on logic alone, so I focus on understanding what actually moves them, then write outreach and messaging that speaks to it.

My experience spans founding a small digital consultancy, managing a startup founder pipeline at the Toronto Business Development Centre, and analyzing prospect funnels at the National University of Singapore.

I'm a straightforward communicator who brings positivity to every challenge, and I'm looking for B2B sales roles where I can build pipeline and close.

3
B2B Clients Closed
40+
Founder Pipeline
32%
Peak Open Rate

What I Bring

Core capabilities.

Outbound, pipeline, and the data to know what's working.

Sales & Outbound

B2B prospecting through cold email and LinkedIn, discovery calls, lead qualification, and closing. I open with audit-style insights instead of generic pitches.

CRM & Pipeline

Pipeline management, lead scoring, and lead nurturing in HubSpot CRM, with automated sequences that free up time for high-intent conversations.

Analytics & Data

SQL, Excel, Google Sheets, GA4, and KPI dashboards to find where prospects drop off and which messages move them to act.

Copy & Messaging

Outreach and proposal copy that turns technical deliverables into plain-language business outcomes, refined through A/B testing.

Buyer Psychology

A psychology background applied to the purchase process: why emotion often outweighs logic, and how to meet buyers where they are.

Market Research

Competitive research on pricing, positioning, and channels to guide go-to-market decisions and where to spend.


Experience

Where I've worked.

Closing clients, running pipeline, and finding what moves buyers, in Toronto and Singapore.

Jan 2024 – May 2024

Founder & B2B Consultant

Lutalica (Digital Consultancy) · Toronto

  • Closed 3 B2B client engagements end to end, from cold email and LinkedIn prospecting through discovery calls and proposals
  • Built an outbound pipeline from scratch, opening with audit-style insights instead of generic pitches
  • Delivered measurable results: 2 landing pages on Google's first page and a 12-point drop in bounce rate
Cold Outreach Discovery Calls Proposals GA4
May 2025 – Aug 2025

Marketing Associate (Co-op)

Toronto Business Development Centre · Toronto

  • Managed a pipeline of 40+ startup founders in HubSpot CRM, automating qualification follow-ups by program fit
  • A/B tested 6+ outreach variations, lifting open rates from 22% to 32% and click-through from 1.8% to 3.1%
  • Generated warm leads through 3 events, all sold out with 200+ attendees each
HubSpot CRM A/B Testing Lead Qualification Events
Sept 2024 – Dec 2024

Research Assistant, Blended Learning (Co-op)

National University of Singapore (NUS-ISS) · Singapore

  • Used SQL and Excel to trace where prospects dropped out of the inquiry funnel and presented the drivers to leadership
  • Cut prospect response time from 48 hours to under 24 by merging 3 intake forms into 1
  • Researched 8 competing institutions on pricing, positioning, and channels to guide go-to-market spend
SQL Excel Funnel Analysis Market Research

Projects

Mar 2026

Paid Search Diagnostic

Growth Analyst Case Study · B2B corporate gifting platform

  • Diagnosed a rising cost per qualified lead, finding budget leaking to consumer searches, mobile, and weekends when buyers weren't active
  • Recommended moving that spend to campaigns reaching real buyers, projected to lift conversions 40% and cut cost per acquisition about 18% at the same budget
  • Built an interactive before-and-after dashboard that turned the analysis into a clear business case
Paid Search Analysis Dashboards

Off the Clock

What I'm into.

A few things that keep me curious outside of work.

Reading

Books on psychology, persuasion, and how people think. I keep a running list of the ones worth your time.

Browse my bookshelf →

Philosophy

Big questions about how we think, decide, and live, and what they mean for everyday choices.

Storytelling

How good stories hold attention, from books and film to the best sales pitches.

Automation

Building small systems and workflows that take repetitive work off the plate.


Let's Talk

Let's start a conversation.

I'm looking for B2B sales roles where I can build pipeline and close. Whether it's a role, a referral, or just a conversation, I'd love to hear from you.